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FAQ in the telephone service during the summer

In summer, our telephone service may be congested from time to time. Often very similar questions are repeated in the calls. It is a good idea to read this news before calling the telephone service, in which case you may even avoid queuing for our telephone service.

When can I send my first application?

During the summer, the time when the first application is sent is affected by when the holiday compensation earned from full-time work is paid. If the full-time employment ends on 1.6.2024, the application schedule is as follows:

  • If the holiday compensation is paid on 14.6.2024, submit the first application no earlier than 16.6.2024
  • If the holiday compensation is paid on 28.6.2024, submit the first application no earlier than 30.6.2024
  • If the holiday compensation is paid on 12.7.2024, submit the first application no earlier than 16.6.2024
  • If no holiday compensation is paid at the end of full-time employment, submit your first application no earlier than 16.6.2024.

However, remember to apply for daily allowance within three months of the date for which you want it to be paid!

We recommend that you familiarize yourself with the separate summer pages published on our website. The summer pages contain instructions especially for applying for daily allowance during the summer. You can access the site from the button below.

What attachments are needed?

All the necessary attachments will only become clear when the application is processed, as the situations of the applicants vary greatly. However, the most common attachments
that we need are:

  • employment contract of the employment that has ended. If you do not have a written employment contract, please enclose your employer’s description of the general terms of your employment. For example, the fund needs information on the duration of the employment relationship, the reason for termination (fixed-term/dismissal/resignation), agreed weekly working hours, grounds for determining the wages or salary, and your duties. Check that the report you submitted includes this information.
  • If you have been dismissed, include the notice of termination. If you have been laid off, include the lay-off notice.
  • If your spouse is paid child home care allowance, submit a report form on the child home care allowance paid to the spouse
  • If you are self-employed part-time, submit the latest confirmed personal tax decision and itemisation
  • If you work through an invoicing service, submit a calculation of fees paid during the application period
  • If you have been paid wages based on hours worked, submit a weekly report on the hours worked. The report on weekly hours must cover at least 26 weeks before your unemployment that meet the employment condition
  • If you receive holiday compensation for unused vacation days at the end of your employment, providing that payslip can expedite the processing of your application!

What’s the status of my application?

You can check the front page of our website to see what day we are currently processing
applications. Unfortunately, even in the telephone service, we cannot give a more accurate estimate of the date on which your application will be processed. The processing time is inevitably influenced, for example, by the number of applications received by the Fund on the day.

You can check Openettis Application processing status -section to see what the status of your application is (arrived, waiting for further clarification, ready or archived).

When do I submit my follow-up application?

After the first application, the daily allowance is applied for in an application rhythm of either four calendar weeks or one month. The application rhythm suitable for each applicant will be determined when the first application is processed. Once your first application has been processed, you will be sent a message from Openetti informing you of the application rhythm in the future.

Are my membership fees in order?

If you belong to the Fund through a trade union, the membership fee of the unemployment fund is included in the membership fee of the union. Unfortunately, we cannot advise on union membership fees. If you have any questions about your membership fees, please contact your trade union’s member service directly.  This also applies to union members who pay their membership fees themselves.  Also trade union membership services (e.g. OAJ) can be congested, so please wait for an answer.

If you are an individual member of the Unemployment Fund for Education and Science (and you are not a member of the union), you can contact the fund about membership fees. The majority of individual members’ membership fee bills for 2024 were sent on February 2024. However, if you have not received a membership fee invoice, please contact us via Openetti messages.

How is my holiday compensation periodised?

Holiday compensation earned from full-time work is periodised, and the payment of earnings-related unemployment allowance is prevented during the periodisation. As a rule, the periodisation of holiday compensation begins at the end of the employment relationship.

The periodisation takes place on the basis of imputed daily wages. The periodisation time is calculated by dividing the amount of holiday compensation by the daily wage to obtain the number of periodisation days. Only weekdays (Mon-Fri) are taken into account in the calculation of periodisation.

After the holiday compensation has been periodised, depending on the applicant’s situation, a waiting period may still be set, during which earnings-related daily allowance is not, as a rule, paid. The waiting period is seven working days equivalent to unemployment.

Holiday compensation earned for part-time work is not periodised, but adjusted on the basis of the payment date in the same way as other income from part-time work, such as actual salary and holiday bonuses.

Anna’s full-time employment will end on 1.6.2024. His imputed daily salary is EUR 150.00/day. Anna will be paid a total of EUR 1700 in holiday compensation on 28.6.2024. The number of days to be periodised shall be given by:

EUR 1700 / EUR 150 = 11 days

Holiday compensation will be periodised over 11 working days starting from 2.6.2024, i.e. for the period 2.6.2024 – 17.6.2024.

Anna still has 7 waiting periods to set. Anna is completely unemployed, so the waiting period is set for 18.6.2024 – 26.6.2024.

Anna is paid earnings-related unemployment allowance from 27.6.2024 onwards.

For more information on the periodisation of holiday compensation, you can read through the button below.

Why has my salary been adjusted when my work has already ended?

Salaries from part-time work (working hours up to 80% of full-time employee’s working time) or full-time work lasting up to two weeks are adjusted. Holiday bonuses and allowances are also adjusted in these cases.

The revenue shall be adjusted if the pay date of the salary is during the adjustment period. Therefore, even if the working hours have already stopped, the income from work can be adjusted if the payment date is during the adjustment period. The adjustment period to be set for the applicant shall be examined in connection with the processing of the application. The determination of the adjustment period depends on several factors.

You can read in the article published on our website how the income from part-time or occasional work can be adjusted, for example, when a fulltime employment relationship ends. You can access the article from the button below.

Can I ask for help by sending a message?

You can send messages to us securely via Openetti. We will respond to messages within three working days. We are happy to help you!

Check out our other frequently asked questions from the button below!

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