Automated decision-making
Automated decision-making speeds up the processing of applications and the payment of benefits
Automated Processing of applications
The Unemployment Fund for Education and Science may issue a decision automatically, meaning that it is made without a specialist manually reviewing the application. Automated decision-making may apply when you are applying for continued adjusted earnings-related daily allowance and your application does not require any additional clarification. This is possible when the matter is straightforward and based on pre-defined rules. The unemployment fund has established detailed criteria under which a decision can be made directly in the information system.
You will always be able to see from the decision if it was made automatically. If you are not satisfied with the decision, you can appeal it just like any other decision.
What are the benefits of automated decision-making?
Automated decision-making speeds up the processing of applications and the payment of daily allowances. It makes handling matters smoother and frees up our specialists’ time to focus on applications that require more in-depth assessment and interpretation of the law.
If your application requires an assessment, it will be directed to a specialist for manual processing as before.
Quality and Supervision
The functionality of automated decision-making has been thoroughly tested. We continuously monitor the quality of automated decisions and the performance of our systems. We will always notify you separately if there are any disruptions in the systems or if there will be any interruptions in the payment of daily allowances.
Implementation Decision
Automated decision-making is based on an implementation decision that outlines its criteria and the legislation applied. You can read the implementation decision regarding continued applications for adjusted allowance below:
